Refund policy
Due to the digital nature of our products, all sales of eBooks, PDFs, and digital downloads are final.
Once a digital product has been purchased and access has been granted or the file has been downloaded, we are unable to offer refunds, returns, or exchanges.
Exceptions
Refunds may be considered only in the following cases:
- The file is corrupted or inaccessible, and we are unable to provide a working replacement
- The customer was charged multiple times for the same product
- A technical issue on our end prevents access to the purchased file
If you experience any of the above issues, please contact us at [your support email] within 7 days of purchase, and we will work with you to resolve the issue as quickly as possible.
Non-Refundable Situations
Refunds will not be issued for:
- Change of mind
- Accidental purchases
- Failure to read the product description
- Compatibility issues with personal devices or software
- Claims of not using or not liking the content
Customer Responsibility
It is the customer’s responsibility to ensure their device can open PDF or digital files before purchasing.
By completing your purchase, you acknowledge and agree to this Digital Refund Policy.